Privacy Policy

This policy explains what we collect, why we collect it, and how we handle information when you use Inspection Logging. We do not sell customer data.

Sections

• Information We Collect
• How We Use Information
• When We Share Information
• Retention and Deletion
• Security
• Your Choices and Rights
• Data Location and Transfers
• Policy Changes

Information We Collect

• Account data: name, email, organization, role, and authentication details.
• Service data: locations, assets, inspection records, certificates, audit logs, support messages, and uploaded files.
• Technical data: IP address, browser/device details, and basic usage and security logs.
• Billing data: subscription and payment metadata through third-party payment processors.

How We Use Information

• Operate and secure the service.
• Authenticate users and enforce permissions.
• Generate reports, exports, reminders, and notifications.
• Provide support and respond to requests.
• Monitor reliability, prevent abuse, and improve product quality.

When We Share Information

We do not sell personal information. We may share data only as needed to:

• work with service providers (for example hosting, email delivery, and payment processing);
• comply with legal obligations or valid legal requests;
• protect rights, safety, and security of customers, users, and the service.

Retention and Deletion

• We retain data while your account is active and as needed for service operation and legal obligations.
• Some records (such as audit logs) may be retained according to your plan settings.
• When accounts are closed, deletion follows our account closure and retention processes.

Security

We use administrative, technical, and organizational safeguards designed to protect data. No method of transmission or storage is guaranteed to be completely secure.

Your Choices and Rights

• You can update profile and organization information in account settings.
• You can manage users, role access, and location access inside your organization.
• You can export data from built-in export tools based on your plan.
• You can submit requests through in-app Support for account-level privacy requests.

Data Location and Transfers

Inspection Logging is operated from the United States. By using the service, you understand data may be processed and stored in the United States and in other jurisdictions where our service providers operate.

Policy Changes

We may update this Privacy Policy periodically. The date at the top shows when this page was last revised. Continued use of the service after updates means the revised policy applies.